Influence is dependent upon our ability to transfer meaning effectively. We can’t truly manage people but we can manage the messages we send to them. O.P.E.N. stands for Other People’s Emotional Needs. Communication that makes the emotional needs of others a priority is a feature of effective communicators. Learn what elements are most influential in interpersonal communications and what you can do to make interpersonal communication more successful. Takeaways include:

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You'll learn:

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• The 4 common human needs that drive successful communication and influence

• The keys to effectively communicating attitudes and feelings

• How to clean your emotional filters

• Unlocking the power of random kindness and radical gratitude